Human Engagement

I have found a passion for human engagement through my experiences in business consulting. Human engagement not only covers user experience (UX) and customer experience (CX) but engagement with every part of a business. It includes customer engagement, employee engagement, and supplier engagement. By actively including the people who interact with the business from every angle you can create a business that leaves a customer with a feeling of satisfaction after every encounter.

You can create good human engagement through iterative research involving your customers and employees. By designing a business with your customers and with your employees, you are creating exactly what they want and need, not what you think they want and need. This dedication shows your customers and employees how much you value them. It will keep your customers returning and give your employees the job satisfaction they need to really want to help your business thrive.

Books I've read relating to human engagement: "E-Myth Revisited, The Go-Giver, Good to Great, Rocket Fuel, Getting Naked, The 6 Types of Working Genius, Great CEOs Are Lazy"

Writing and Communication Samples

image of the linked PDF

Technical Memo

This is a memo I wrote outlining a project where I turned a scanned PDF into an HTML copy. I go over what I did and why. It was a project in accessibility.

Take a look at the PDF
Image of linked PDF

Attendance Policy Proposal

A 17-page team project outlining a problem, primary and secondary research, compiled data, and policy change proposal. I acted as project manager, assigning roles and deadlines, as well as gathering and compiling primary research through Qualtrix.

Take a look at the PDF

Most Recent Work

Since my graduation in December 2023 I have been volunteering for various organizations around Cache Valley donating my time and expertise in marketing, design, and project management.

Design and Marketing


  • JillyBeans Pet Parlor: This client wanted their logo to have a cat, a dog, scissors, a comb, hot pink, and lavender. It was a big ask, but I was able to deliver what they wanted by hand drawing the animals in "Lady and the Tramp" style, giving it a bright, 50's feel, and balancing the pink and purple with teal.

  • USU Inclusion Center: The USU multicultural center wanted a logo representing the Black student union, Latinx student union, Asian student association, and Polynesian student union. They wanted them to be able to take their parts of the logo and use them in their own way. So, I created this piece that works as one logo or stand-alone for each group.

  • Instagram account: A social media campaign titled Project Echo Chamber used to inform users about how opaque algorithms in social media influence us as users and the problems that arise as a result. You can find that campaign on Instagram @project.echo.chamber or by clicking below.
    Project Echo Chamber >
Logo for Jilly Beans Pet Parlor, has a purple dog getting its hair cut, and a pink cat being combed inside a teal circle.Logo for the USU inclusion center. Includes 4 distinct circular images to represent each of the student unions on campus.a screen shot of multiple instagram photos from the project echo chamber campaign
BiltAir logo. the logo is the word BiltAir letters slanted to the middle, with three lines underneath, in orangeA social media post created to advertise studying Spanish in Spainmarketing materials using digital signage to advertise USU's TESOL certificateMarketing materials using digital signage to advertise a guest speaker